Turn On/Off Sandbox (Sandbox Data)

This user guide provides a step-by-step guide on how to turn on or off the sandbox feature, allowing you to test your platform without processing real transactions or affecting your live data. Screenshots are provided to help you visualize each step.

Prerequisites:

• Ensure that you have administrative privileges to access the platform's settings.

• Make sure you are logged in to the platform.

Step 1: Access Account Settings

After logging in, locate the “Account Settings” option on the left side of the interface, typically within the main menu or a collapsible sidebar. Click on it to access the account settings page.

Step 2: Locate the Sandbox Data Section

On the Account Settings page, find the “Sandbox Data” section. This is where you can turn on or off the sandbox mode and manage sandbox data.

Step 3: Turn On/Off the Sandbox

In the Sandbox Data section, locate the “Show Sandbox Data” toggle switch or similar control that enables or disables the sandbox feature.

• To enable the sandbox, toggle the switch to the “On” position.

• To disable the sandbox, toggle the switch to the “Off” position.

  

Step 4: Save Your Changes

After turning the sandbox on or off, your changes will be saved automatically.

Step 5: Verify the Sandbox Status

After turning the sandbox on or off, you can verify the current sandbox status by checking the position of the “Show Sandbox Data” toggle switch in the Sandbox Data section. Ensure that it reflects your desired sandbox setting.

Optional: Delete Sandbox Data

If you decide to delete your sandbox data, please be aware that a confirmation prompt will appear to ensure that you genuinely want to proceed with the deletion. This prompt is designed to prevent accidental data loss.

Optional: Delete Sandbox Data (Continued)

If you want to delete your sandbox data, locate the “Delete Sandbox Data” button at the right bottom corner of the Sandbox Data section. Click the button to initiate the deletion process.

Step A: Confirm the Deletion

A confirmation prompt or dialog box will appear, warning you about the deletion and asking you to confirm your decision. The prompt will read:

If you are sure about your decision, click the “Delete Sandbox Data” button, or a similarly labeled option to proceed with the deletion.

Step B: Verify the Deletion

Once you have confirmed the deletion, your sandbox data will be permanently deleted, and you should see a proper notification, such as “Your sandbox data has been deleted successfully.”

Please note that this action is irreversible, and the deleted data cannot be retrieved. Ensure that you only delete your sandbox data when you are confident that you no longer need it.

Conclusion

Remember to turn off the sandbox mode when you are done testing and ready to process real transactions. This feature is essential for ensuring that your platform functions correctly before going live and processing real transactions, helping you to avoid potential issues and maintain a smooth user experience.