In this category:

Account details (name, email, password, etc.)

Fraud Protection Settings

Merchant details (e.g. for correspondence)

Receipt settings (notifications after every successful payment)

Sandbox Currency

Security Question
Sellstart

Fraud Protection Settings

This section details a step-by-step procedure for modifying your fraud protection settings, which play an essential role in safeguarding your business from potentially fraudulent transactions.

Step 1: Account Login

  1. Open your preferred web browser and navigate to the platform's login page.

    Platform’s “login page” with the filled form

  2. Enter your email address and password, then click the “Log in” button.

    The “Log in” button is located at the bottom of the Platform’s “login page”

Step 2: Accessing Account Settings

  1. After logging in, locate the “Account Settings” option on the left side of the interface, typically within the main menu or a collapsible sidebar.

    The “Account Settings” option on the left side of the interface

  2. Click on “Fraud Settings” or a similar option to access the relevant settings page.

    The “Fraud Settings” option in the main menu

Step 3: Locating Fraud Protection Settings

  1. On the Fraud Settings page, identify the “Basic Fraud Protection” section or an area with a similar name. This section allows you to manage various settings and features that help shield your business from potentially fraudulent transactions.

    “Fraud Settings” header, which informs you, that you are on the correct page
    The “Basic Fraud Protection” section in the “Fraud Settings” page

Step 4: Adjusting Fraud Protection Settings

  1. To activate or deactivate specific fraud protection features, find the corresponding checkboxes or toggle switches for each feature. These features may include options such as “Decline payments that fail AVS Postal Code verification” and “Decline payments that fail CVC verification.”

    The “Decline payments that fail AVS Postal Code verification” toggle switch, which is turned off

    Check the boxes or toggle the switches to enable desired fraud protection features, or uncheck them to disable the features.

    The “Decline payments that fail AVS Postal Code verification” toggle switch, which is turned on
    The “Decline payments that fail CVC verification” toggle switch, which is turned off

  2. After modifying your fraud protection settings, click the “Save Changes” button or a similar one, located in the bottom right corner, to apply the updates.

    The “Save Changes” button on the Fraud Settings page

    1. To discard changes, click the “Discard Changes” button in the bottom right corner.

      The “Discard Changes” button on the Fraud Settings Page

  3. If the settings were successfully saved, you should see a green popup at the top of the application with the message “Basic Fraud Protection settings saved successfully!”

    The green popup at the top application with the message “Basic Fraud Protection settings saved successfully!”

    1. If you have decided to reject the changes, the toggle switches or checkboxes should return to their previous state and no message will be displayed.

Step 5: Verifying Changes (Optional)

  1. To ensure your changes have been saved, log out of your account by clicking the green “Logout” text in the bottom left corner.

    The “Logout” option is located in the side menu on the right, at the very bottom.

  2. Log back in using your email address and password to confirm that your fraud protection settings have been successfully updated.

     

Maintaining up-to-date fraud protection settings tailored to your business's needs is critical. If you encounter any issues or have questions, please contact the support team for assistance.